Notice of Privacy Practices

1. Notice of Privacy Practices (NPP)

Your Information. Your Rights. Our Responsibilities.

This Notice describes how your health information may be used and shared, and how you can access this information.

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Your Rights

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You have the right to:

• Get a copy of your health and billing records.

• Ask us to correct information you believe is wrong.

• Request confidential communications (for example, only by mail, not by phone).

• Ask us to limit what we use or share (we may not always be able to agree).

• Receive a list of disclosures we’ve made of your health information.

• Receive a copy of this Notice any time.

 

Our Uses and Disclosures

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We may use and share your health information without your written authorization to:

• Treat you (share with other providers).

• Bill and receive payment from your insurance.

• Run our practice (quality checks, staff training).

• Report public health and safety issues.

• Respond to law enforcement or legal requests.

• Comply with other laws and regulations.

We will never sell your health information or use it for marketing without your written permission.

 

Our Responsibilities

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• We are required by law to maintain the privacy and security of your health information.

• We will notify you if a breach occurs that may have compromised your information.

• We must follow the duties described in this Notice.

• We will not use or share your information other than as described here unless you give written authorization.

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Complaints

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If you believe your rights have been violated, you may file a complaint with:

Dr. Shatillia McFarlin Melvin Ball
5775 Jimmy Cartrt Blvd, Ste 400B, Norcross, GA 30043
678-536-0027
info@gaspineclinic.com

Or with:
U.S. Department of Health & Human Services
Office for Civil Rights
www.hhs.gov/ocr

We will not retaliate against you for filing a complaint.

 

2. Cell Phone, Text, and Email Communication

 

We may use your cell phone number and/or email address to contact you about:

• Appointment reminders and scheduling

• Billing and payment matters

• Treatment information

• Clinic updates or closures

 

Important Information

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• Text Messages: Standard carrier rates may apply.

• Email: We use safeguards, but unencrypted email may not be completely secure.

• You may opt out of text or email communication at any time.

• Your choice will not affect your care.